How to Proceed
How to Proceed
These are the steps:
1. Fill Out Information
Complete your information on the contact page to immediately receive an automatic email with pricing package options.
2. Receive Quotation
Receive an email within 1-2 minutes containing a link to the page with retainer packages, including four (4) hourly options and six (6) monthly options.
3. Purchase the retainer and/or request more information
You can proceed confidently by selecting one of the packages and paying the retainer, assured by our money-back guarantee. If you’d like further details, feel free to request additional information via email.
4. Confirmation Email
Upon payment of the retainer, you will receive a confirmation email with the retainer receipt. An invoice will follow once hourly or monthly billing has accrued. Additionally, we will send you a signed confidentiality agreement within 1-2 business days, ensuring the privacy of any information shared during the sessions, whether for an individual or a company. After the engagement, you may request the consultant’s bio, including a picture.
5. Schedule Your Session
Schedule your first complimentary one-hour session, or 30 minutes in certain cases. You will be asked to provide 3-4 ideal time slots upon paying the retainer. We will confirm your session time within 1-2 business days of the retainer purchase. If your requested times are unavailable, we will send a calendar link to reserve an available opening of your choice. The first one-hour session, or 30 minutes in certain cases, is typically conducted via phone (voice call) unless the client prefers or requires video.
6. Decide to Move Forward
After the first session, you can decide whether to continue. If you choose to proceed, we will schedule future sessions. If not, you may exercise the money-back guarantee and receive a full refund, with no charge for the first session whether it is a one-hour session or 30 minutes in certain cases. In the packages with more than one complimentary sessions, the money back guarantee shall be executed after the first complimentary session and shall not apply thereafter.
7. Rate
The hourly rate will be deducted from the prepaid retainer for hourly packages. For monthly packages, the retainer covers the first and last month. In the event the monthly contract is canceled early, either voluntarily or due to non-payment, the retainer for the last month will serve as a penalty, with the exception of the monthly packages 4, 5 and 6 which offer a super client status and the penalty fee for early cancellation is reduced by 50%, thus the penalty would be 50% of the last month retainer in these cases. Once the retainer is fully utilized, you may choose to renew one of the available packages or negotiate a custom package tailored to your needs. These packages apply to any of the services we offer, or a combination of them.
8. Retainer Replenishment
The retainer can be replenished once used up, or larger packages can be negotiated to secure future time blocks and reserve preferred time slots on the calendar.
9. Availability
If the website does not allow you to purchase the retainer, it indicates there is no availability at that moment as our services are exclusive and limited. Then you would automatically be placed on the waiting list.
10. Confidentiality
Our policy is dedicated to ensuring strict privacy and confidentiality. We do not share, use as a reference, provide references, or disclose our clients’ information at any time, except when required by law through a court order or for financial institutions.